How do I place an order?
You can place an order directly through our website. Simply browse our collection, select your desired item, choose quantity, and click "Add to Cart". Proceed to checkout, fill in your shipping details, choose payment method, and complete your purchase.
What payment methods do you accept?
We accept multiple payment methods including:
- Credit/Debit Cards (Visa, Mastercard, RuPay)
- UPI (Google Pay, PhonePe, Paytm)
- Net Banking (all major banks)
- Cash on Delivery (COD) available for select locations
- EMI options available on credit cards
Is it safe to use my credit card on your website?
Yes, absolutely! Our website uses SSL encryption to protect your personal and payment information. All transactions are processed through secure payment gateways like Razorpay. We never store your credit card details on our servers.
Can I cancel my order after placing it?
Orders can be cancelled within 1 hour of placement. Please contact our customer support immediately at +91 96434 44484 if you wish to cancel. Once the order is processed for shipping, cancellation may not be possible.
How long does delivery take?
Standard delivery takes 3-7 business days depending on your location. Metro cities usually receive delivery within 3-4 days, while remote areas may take 6-7 days. Express shipping is available for select pincodes.
Do you offer free shipping?
Yes! We offer free shipping on all orders above 999. For orders below this amount, a flat shipping fee of 50 applies. Express shipping charges may vary based on location.
Can I track my order?
Absolutely! Once your order is shipped, you will receive a tracking number via email and SMS. You can track your order on our courier partner's website using this tracking number.
Do you ship internationally?
Currently, we ship only within India. We are working on expanding our international shipping capabilities. Stay tuned for updates on our social media channels.
What is your return policy?
No Return or Exchange Policy.
What is the Products Care?
Jewellery Should be stored in an Air Tight box.
Avoid Direct Contact with perfume, body Lotion or Other Chemicals.
Clean the Pieces after use with soft cloth.
Keep Jewellery Away from water.
Remove jewellery before going to bed.