Privacy Policy

How we collect, use, and protect your personal information

🔒 Privacy Policy

Last Updated: December 2024

1. Information We Collect

Personal Information

Name, email address, phone number, shipping address, billing address

Payment Information

Payment method details (processed securely via payment gateways)

Usage Data

Browser type, IP address, pages visited, time spent on our website

Order Information

Products viewed, purchase history, wishlist items

2. How We Use Your Information

  • To process and fulfill your orders
  • To communicate with you about your orders and account
  • To improve our products and services
  • To send promotional offers and updates (with your consent)
  • To prevent fraud and ensure website security
  • To comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Couriers, payment gateways, and IT service providers
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures to protect your personal information:

  • SSL encryption for all data transmission
  • Secure servers with firewall protection
  • Regular security audits and updates
  • Access controls and authentication protocols

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

  • Remember your login status and cart items
  • Understand how you use our website
  • Personalize your shopping experience
  • Serve relevant advertisements

You can disable cookies through your browser settings, but this may affect website functionality.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your information (subject to legal obligations)
  • Opt-out of marketing communications
  • Withdraw consent for data processing

To exercise these rights, please contact us at privacy@masara.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

8. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from minors. If we discover we have collected information from a minor, we will delete it immediately.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: masarajewels25@gmail.com
  • Phone: +91 96434 44484
  • Address: Masara Jewels, Ashok Vihar Delhi