1. Acceptance of Terms
By accessing and using the Masara Jewellery website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
2. Product Information
- All product descriptions, images, and prices are subject to change without notice
- We strive to display product colors accurately, but actual colors may vary due to screen settings
- Each piece of jewellery is handcrafted, so slight variations may occur, adding to its uniqueness
- All products are subject to availability. We reserve the right to discontinue any product at any time
3. Pricing and Payment
- All prices are in Indian Rupees (INR) and inclusive of GST
- Prices may change without prior notice
- We accept various payment methods as listed on our checkout page
- For Cash on Delivery (COD) orders, payment must be made in cash at the time of delivery
- We reserve the right to cancel any order if payment is not received or verified
4. Order Acceptance
We reserve the right to refuse or cancel any order for any reason including but not limited to:
- Product unavailability
- Errors in product or pricing information
- Suspected fraudulent activity
- Orders that cannot be shipped to the provided address
If your order is cancelled after payment, a full refund will be processed within 5-7 business days.
5. Shipping and Delivery
- Delivery estimates are provided in good faith but are not guaranteed
- We are not responsible for delays caused by courier partners or force majeure events
- Risk of loss and title for items pass to you upon delivery
- Please ensure someone is available to receive the delivery
6. Returns and Exchanges
Please refer to our Return & Exchange Policy page for complete details. By purchasing from us, you agree to our exchange-only policy with no refunds on jewellery.
7. Intellectual Property
All content on this website including images, text, logos, and designs are the property of Masara Jewellery and are protected by copyright laws. You may not reproduce, distribute, or use any content without our written permission.
8. User Accounts
- You are responsible for maintaining the confidentiality of your account credentials
- You are responsible for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
- We reserve the right to terminate accounts that violate our terms
9. Limitation of Liability
To the maximum extent permitted by law, Masara Jewellery shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.